The fact that she forged my initials and then took no accountability was heartbreaking. I was heartbroken that this had happened, and still am. Due to the damage caused by Mandy's carelessness and the failed product application I had to have months of cortisone injections in my scalp, topical medications, and other related health reactions. The owner apologized and refunded my Groupon. She stated that the Brazilian blowout product does contain formaldehyde but because it's a low amount the maker is not required to report it per the FDA. I asked the owner about the statement of the product not containing formaldehyde. After the stylist walked away the owner stated that she initialed with my initials because she knew the owner would review the documents and was lazy and that's why she didn't complete the full intake as she should have. I reminded her that there were cameras and asked her each question and asked if we went over any of those questions. I asked to speak to her and she attempted to say that we discussed all questions which is why she signed it. The owner provided me with a copy where it was discovered that the stylist Mandy forged my initials. My husband and I went to the salon where I asked for a copy of the questionnaire. I immediately washed my hair to stop the product from additional processing. I took a picture and noticed a nickel size spot burned on my hair and scalp. By morning I began to feel the area that was burning and felt a spot that was smooth. After about three hours my face and scalp felt like sunburned. She rinsed my hair and sprayed it and finished drying and straightening my hair. I asked her if everything was okay she stated that it was normal and happened because of the heat and the product. As she was doing the treatment there was a smoke like an effect. Mandy and I began a casual conversation and she began performing the treatment. She informed me that the treatment was not a straightening treatment but a smoothing treatment. Mandy stated that she would go over everything. As I began to read through it I told the stylist that I couldn't answer the questions because we hadn't discussed anything. Mandy my stylist provided me with a questionnaire to complete. On May 8, 2021I had a Brazilian Blowout Aura salon purchased from Groupon. The website includes detailed descriptions of all the available services, as well as information about the salon's team of professionals and the high-quality products used in all treatments. If you have any questions, comments, or feedback, don't hesitate to reach out to the salon by calling (253) 881-1752. The salon is located at 110 S Meridian, in Puyallup, and visitors are welcome to drop by in person to meet the team and take a tour of the facility before booking.įor more information about the services offered at AURA SALON AND SPA, visit. Scheduling an appointment at AURA SALON AND SPA is easy and convenient. You can call the salon at (253) 881-1752, or use the online booking system on the salon's website. The salon places a strong emphasis on customer satisfaction and is always open to feedback and suggestions to ensure the best possible experience for each visit. In addition to providing a range of beauty services, AURA SALON AND SPA is also a place where individuals can come alone or with friends to relax and engage in some self-care. Whether you are interested in waxing, a full-body massage, a facial, or any other service, the professionals at the salon will ensure that you are well taken care of. Offering a luxurious blend of beauty treatments and unparalleled customer service, AURA SALON AND SPA is the perfect choice for women seeking a VIP experience.įrom the moment you step through the doors of AURA SALON AND SPA, you will feel fabulous. With a reputation for providing top-notch beauty services in a warm and relaxing environment, the salon is committed to ensuring the highest level of satisfaction for every client. Located in WA, AURA SALON AND SPA is a highly-regarded and well-known beauty salon that approaches beauty in a holistic manner.
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